Privacy Policy

PROTECTING YOUR INFORMATION

ANK Jewellery Pte Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

 

When you order goods from our website, we need to know your name, postal address, e-mail address and telephone number.

PLEASE FIND THE BELOW INFORMATION ALSO IN DETAIL:

INFORMATION WE COLLECT

We collect information from you when you register on our Site, place an order, request information, subscribe to our newsletter, fill out a form or respond to a survey.

We may collect the following information:

  • Name and title and job title
  • Contact information including email address and phone number
  • Demographic information such as post code, birthdate, preferences and interests
  • Other information relevant to customer surveys and/or offers

We gather this information to allow us to process your registration, process any orders you may make, answer your queries  and, with your agreement, to update you on any new offers which we may think you would be interested in. The relevant information is then used by us to communicate with you on any matter relating to your account, your order and in general.

CONTROLLING YOUR PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include trusted third parties who assist us in operating our Site, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at ank@amynesskingsley.com. We will promptly correct any information found to be incorrect.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your need and provide you with a better service, and in particular for the following reasons:

  • Personalize your experience. Your information helps us to better respond to your personal preferences and needs.
  • We may use the information to customize the website according to your interests.
  • To improve our Site, products and services.
  • To improve customer service. Your information helps us to more adequately respond to your customer service support needs.
  • Internal record keeping
  • To administer a contest, promotion, survey or other Site features

If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

If you provide incomplete or inaccurate data, we may be unable to inform you of specific promotions or events and to provide you with our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank message to ank[at]amynesskingsley.com entitled UNSUBSCRIBE.

CONTACT FORM

Your personal data will be collected if you voluntarily supply them to us when contacting us or during the registration for our services. We use your data solely to be able to offer you the information and services you request, which means that we will store and process only the data and information that are absolutely necessary to respond to your enquiry or execute an agreement.

If you contact us but did not create a customer account with us, we will delete your data from our customer database, if you request us to.

PAYMENT INFORMATION

We use PayPal for our mode of payment. Once you have used the PayPal link to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide while visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Subject to the provision on cookies below, we have not set up, to our knowledge,  the website to automatically collect or store personal data about you other than by logging your IP address. An IP address is a string of computer code which identifies your PC and tells the Internet that you are connected to it. This information is not retained after you have logged off. We do not collect information automatically logged in this way with personal data about you or any specific individuals.

We may use cookies for collecting data about you on the Website, once you have registered and given us your information on our site. Cookies are messages given to an Internet browser by an Internet server. The browser then stores the message in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their website visit by customising web pages for them, for example by welcoming them by name next time they visit the same website.

HOW WE USE COOKIES

To improve the user experience on our website and enable you to use its certain features, some pages of this website use the so-called cookies. A cookie is a small text file stored in your web browser while browsing it, which records certain settings and entered information to share it with our system through your browser.

Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognize your browser when you visit us again (persistent cookies).

Cookies do not collect any personal data and thus, they do not identify you as an individual user.

Please note that some cookies are created as soon as you come to our website. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given page or generally. Please note that disabling cookies may limit your access to some features of our website.

Below we present information on cookies we use and how you can customize your browser in that respect.

NECESSARY COOKIES

These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

ANALYTICAL / PERFORMANCE COOKIES

These cookies enable collecting anonymous data about user behavior on our website. We analyze them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.

FUNCTIONALITY COOKIES

These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customized and relevant information (e.g.  ads that match your interests).

TARGETING COOKIES

These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.

THIRD-PARTY COOKIES

The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymized data under a user ID. These pseudonymized data will not be associated with your personal data at any time.

HOW THE COOKIE SETTING IN THE BROWSER CAN BE CHANGED

Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help Menu of every browser and explains how you can change your cookie settings.

To find out how to change the settings in your browser, see the links below:

Internet Explorer™: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE

Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html